INFOPATH’s clients face many challenges, including the need for greater customer focus, effective communications, enhanced planning, improved internal cooperation, innovative methods to generate increased revenue, and productive use of technology. INFOPATH believes that innovative management of resources, not just technology, is required to address these issues.
Our approach to support our clients in achieving these objectives is to:
- Align values, vision, objectives, and mission
- Engage technology to identify customer needs, deliver services, and make fact- based decisions
- Empower employees by giving them increased access to information, knowledge, and encouragement to be creative and innovative
- Focus intensely on service, value, and results
INFOPATH helps public and private sector clients succeed in today’s ever-evolving work environment by providing value, fresh thinking, proven processes, and tools that drive measurable success. We embrace the relationship between people, processes, and technology, resulting in improved organizational efficiency and performance. Our management consulting services include:
Strategic Management
- Strategic and tactical plans
- Advisory and assistance services
- Policy development and implementation
- Communication programs
- Management audits and organizational assessments
- Attitude and opinion studies
Program Management
- Planning, development, and execution
- Decision support
Program Evaluation (Quantitative and Qualitative)
- Outcome evaluation
- Formative evaluation
- Process evaluation
- Data collection (focus groups, web surveys, in-person interviews, and research )
- Data mining and data analysis (multivariate analysis, descriptive statistics, factor analysis, measures of central tendency and dispersion, statistical inference, and measures of association)
Technical Assistance (Programmatic, Operational, and Organizational)
- Strategic business and action planning
- Compliance monitoring
- Program assessment
- Information assurance
- Audits and reviews
- Process and productivity improvement
- Organizational capacity building
- Data collection and analysis
Organizational Development
- Human capital assessment
- Leadership development, executive coaching, and monitoring
- Organizational capacity building
- Team building
- Facilitation and related decision support services
- Communication planning, strategies and assessments
- Diversity and inclusion assessment and development
- Business process improvement
Performance Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [read more]
- Competency assessments
- Performance planning and measurement
- Staff evaluations
- Adverse impact analysis
- Coaching and mentoring
- Skills building and process training
Disaster Response and Recovery
- Program management
- Case management delivery programs
- Case management and performance management tracking tools
- Technical assistance and training
- Emergency transitional housing